Client Confidentiality & Data Protection

Balanced Minds will respect and protect the confidentiality of your personal data and any information you share during your supervision sessions. Your supervisor will maintain this information in accordance with the principles of the General Data Protection Regulation May 2018 (GDPR), clinical governance audit standards, and requirements of his/her professional body. More details can be found in our Privacy Statement.

Your supervisor is required to participate in regular supervision as part of his/her commitment to good practice and in accordance with professional standards. The duty of confidentiality extends to your supervisor’s supervisor/s. There are limits of confidentiality for disclosures that include ethical and legal violations and indication of harm to self and others.

General Terms & Conditions

Our standard supervision fees range from £120-£150. All of our supervisors are highly trained CFT specialists.

Invoices will be sent by email at the beginning of each calendar month, for sessions held in the previous month.  We ask for payment to be made by bank transfer within 14 days of invoicing. Unfortunately we cannot accept credit card payments at this time and there will be a small transaction fee applied for those using PayPal or Stripe.

Balanced Minds operates a 48-hour working day cancellation policy. Sessions will be charged at the full rate if cancelled inside of this time frame.  Any late payments will be taken seriously and your supervisor reserves the right to pause or terminate your sessions and your allocated therapy slot may not be kept open for you. Unfortunately legal steps will need to be followed should payments remain unsettled over a period of time that Balanced Minds deem unacceptable.

The provision of all services to the client by Balanced Minds and/or its associates is governed by English law and shall be subject to the exclusive jurisdiction of the English courts to which both the client and Balanced Minds and its associates submit. By accepting any services from Balanced Minds and/or its associates the client agrees that they shall not bring a claim in any other jurisdiction against Balanced Minds and/or its associates.